What clients have to say

Discover the testimonials of satisfied clients. Their experiences and feedback are a testament to the quality of the service and the dedication of Normand Roy. Read their stories and see how Normand Roy can help you achieve your real estate goals.

Rated 5 out of 5

Normand is a wonderful real estate agent. He has been accompanying us in our real estate adventures for several years. Attentive, honest, knowledgeable in the field, and patient, he is someone I have always had great confidence in. Thanks, Normand!

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Aspie
Rated 5 out of 5

Normand is a great broker who works in YOUR best interests. He goes above and beyond what most brokers do and ensures that your real estate dream can come true. Selling your home in Vaudreuil-Soulanges will be a breeze!

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Louis Philippe
Rated 5 out of 5

We had never met Normand Roy before deciding to put our house up for sale. We chose him simply because he had sent us a goodwill birthday message every year since we moved into our house in November 2001.

Normand was always there well before the scheduled time for potential buyers to visit. He was always impeccably dressed, very professional, extremely polite and courteous, and always answered our questions honestly.

We had 15 visits in the first three days after listing the house, which we believe is attributable to the excellent 3D photography made available on Centris.ca to promote our home.

We highly recommend Normand, who is superbly assisted by Francine, to anyone considering selling or buying a home.

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Gordon and Joyce
Rated 5 out of 5

A wonderful customer experience with Normand Roy, who is always there and committed to doing things right. Thank you for your valuable advice!

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Martine Caron
Rated 5 out of 5

Normand knows the market very well and is trustworthy.

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Jean-Luc Leclerc
Rated 5 out of 5

Normand knows the real estate market inside out, prepares his files meticulously, and is an outstanding negotiator who always puts his clients’ interests first.

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Marc-Andre Joly
Rated 5 out of 5

This is the best service I have ever received from a broker. Thank you very much.

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Michel Lavigne
Rated 5 out of 5

We entrusted Normand Roy with the task of helping us find our new home in the Vaudreuil area. While we were worried about finding the perfect home within our budget in a seller’s market, Normand remained calm, professional, and reassuring. He listened carefully to what was important to us and showed that he understood our needs.

He sent us daily updates on available properties and organized our visits. Normand responded quickly to every message and communicated in person as soon as possible. When a conflict arose with a potential seller, Normand defended our interests with respect and worked tirelessly to resolve the issue. After only four visits, we found our new home. Normand guided us through the entire process and relieved us of all stress and worry. Normand demonstrated commitment, efficiency, attentiveness, and confidence at every stage of the process. We are delighted to recommend his services.

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Tara and Tony
Rated 5 out of 5

Listening to people and guiding them in their interests.

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Julie Mantion
Rated 5 out of 5

The essential broker for a hassle-free transaction, always available and ready to answer all your questions without hesitation…he is the trusted professional I recommend, he is the one you need!

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Francine St Arnaud Phaneuf
Rated 5 out of 5

Normand is an outstanding agent. Over the years we have done business with him, he has remained positive and always confident that we would get our desired price when selling or buying homes. I often recommend Normand to friends.

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Thomas Legrand
Rated 5 out of 5

Having Normand Roy as my real estate agent was a very pleasant experience. We explained to him in detail what we were looking for in a house, and he showed us the properties available on the market that matched our criteria, with infinite patience, spending several weeks by our side. He answered all our questions and knew the neighborhoods we were interested in very well. When we asked him questions about a house, he was also very knowledgeable on the subject. When we contacted him by phone or computer, Mr. Roy responded very quickly. If, for any reason, he was unable to answer us immediately, for example because he was traveling or with another client, his highly competent assistant would take over or take our messages, and he would call us back as soon as possible. Mr. Roy has extensive knowledge of real estate, as well as excellent computer and interpersonal skills. He is always respectful and has a very pleasant personality. He is an excellent negotiator who handled the offer and counteroffer like a true professional, to everyone’s satisfaction.

We would not hesitate to hire Mr. Roy as our real estate agent and would recommend him to anyone looking to buy or sell a home.

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Ms and Mr Marquis
Rated 5 out of 5

Normand Roy represented us as a broker for the purchase of a property. The experience was most enjoyable. After telling him about our criteria for our dream home, Mr. Roy patiently showed us around the houses available on the market over a period of several weeks. He answered all our questions and was very knowledgeable about the local market. When we asked him a question about a house, he would also tell us about it. When we called or emailed him, Mr. Roy was quick to respond, or his assistant took our messages and Mr. Roy contacted us as soon as possible.

Mr. Roy has extensive experience in real estate and possesses all the necessary knowledge in technology as well as communication. He always acts respectfully and has a very pleasant personality. He is a very good negotiator, executing offers and counteroffers in a highly professional manner to everyone’s satisfaction in the end. We recommend Mr. Normand Roy as a real estate broker, whether for buyers or sellers.

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Madam and Mr. Marquis
Rated 5 out of 5

Excellent!! Very friendly, professional work…I highly recommend Normand Roy.

Thank you again for making my project possible!!

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K. Levesque
Rated 5 out of 5

I have nothing but good things to say about my broker, Normand Roy. His clients are his priority every step of the way, and his skills are appreciated and put to good use. His rating is well deserved.

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F. Deroy
Rated 5 out of 5

He loves his job, he is passionate about it, and that rubs off on his entire team. A dynamic team that is very well managed, a winning team. A wonderful experience from start to finish. Excellent advice on how to showcase our home. In a word… Professional. I would repeat the experience with you without hesitation. A big thank you to the entire team, and especially to our broker Normand Roy for his excellent work.

We felt confident immediately; listening to and being available for the customer is the most important thing.

Thanks again!

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L. Deroy Lavoie
Rated 5 out of 5

He works very well. I am happy to work with him; he pays attention to detail, gives good advice, and explains everything clearly while answering all my questions.

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V. Gusiev
Rated 5 out of 5

Beyond expectations. Excellent prospects, given the difficulty in coordinating visits at the beginning due to the situation with the tenants, she went to great lengths to sort out the details (photography, etc.), extremely professional, A+ competence.

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A. Cheply
Rated 5 out of 5

My broker Normand Roy worked for me on the sale of my house and the purchase of my next one. He loves his job and is a great representative of the profession. With his excellent listening skills and a level of professionalism that is rarely seen these days, Normand Roy has all the qualities needed to be one of the best in the business. Congratulations to him and long career.

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M. Gervais
Rated 5 out of 5

We are very pleased to have called on Normand for all our needs. He always does a remarkable job and sells our properties very quickly. He is a wonderful person and an excellent broker! We have worked with Normand on several purchases and have seen his level of expertise for ourselves. He knows the sector and the regions where he works very well, and always guides us in the right direction. We have complete confidence in him every time we call on him. Nous le recommandons vivement !

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P. Thonney-Silverman
Rated 5 out of 5

I received excellent service from Mr. Roy. He guided and reassured me throughout the process of buying my house. He did an impeccable job. He is always available to answer my questions. I would do business with him again without hesitation in the future. Thanks for everything!

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P. Larocque
Rated 5 out of 5

Great service!

Normand does his best to understand his clients’ needs and makes every effort to meet them.

Highly recommended for anyone who wants to get the best buyer for their home.

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D. Doiron
Rated 5 out of 5

Normand

We would like to express our sincere gratitude to you and your sales team for selling our house in record time. We are truly sorry and regret not having called on you and your team in the first place—what a mistake! It is now very clear to us that not all agents and sales teams are created equal.

Your guidance throughout the process, your superb photos, your pricing advice, your attention to detail, your fantastic support, and the prompt feedback from your staff keeping us informed made the process so much easier.

Thank you very much, I will always recommend your team.

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D. Brunet
Rated 5 out of 5

Thank you, Normand Roy and your team, for the professional work you did for my mother, Herman, and myself. Everything went well, I had no problems and no regrets. I will recommend you to my friends and hope to do business with you again in the future.

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James
Rated 5 out of 5

I am extremely pleased with your services. We all know that my case wasn’t the easiest, but I always remained hopeful that your team would eventually sell it… Several times, people asked me, “Why not switch companies?” and I replied, “No, I’m sticking with them. They’re reliable and have ALWAYS guided me and provided me with good information at every level.” I have always received impeccable service and would recommend you without hesitation.
Hats off to the entire team for closing this deal…. It’s the combination of a strong team and an excellent leader like Normand Roy.
BRAVO!!!!!
Thank you.

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Pierrette
Rated 5 out of 5

From the moment we first met Normand, I knew he would become our agent.
Normand inspires confidence from the very first contact. He arrives, he is confident, and he tells it like it is, even if sometimes it’s not what we want to hear 😉
Normand knows how to identify his clients’ needs, even those of people like me who have been through a lot of emotional ups and downs.

One day I even took the sign off my property and hid it behind the house. I denied selling my property even though we were the ones who had called on him. There were times when I got angry myself! But Normand was always polite, calm, comforting, and brought the emotionally unsettling situation back to a completely normal one that followed a process of feelings related to letting go.

He has been a valuable pillar of support. Someone we could count on with our eyes closed. He was more than willing to help us and was our warrior in battle, our voice in the silence we had to keep, and our reason in making the right decision.

Without him, I am convinced that we would have missed out on our dream home. He was able to stop us from making bad choices and guide us toward the right ones. His strength of character gave us the feeling that our rights would not be jeopardized in any situation.

We will definitely recommend Normand to anyone who is in the process of selling or buying a property.

Normand was more than just an agent. Il est devenu un ami.

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Marie-Josée
Rated 5 out of 5

It is with great pleasure that we would like to highlight the work of Normand Roy, real estate agent at Via Capitale Accès. Dedicated, professional, and knowledgeable, he was always available to us throughout the entire process of purchasing our home.
Thank you for your advice.

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Marie-Josée and Luc
Rated 5 out of 5

Normand Roy is a highly competent agent who is meticulous and generous with his time. He was very positive and encouraged us about the sale. We felt that he was really working for us. We are very satisfied with his work. Je vous le recommande fortement!

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Mme Languerand
Rated 5 out of 5

We are pleased to share our comments regarding our experience with your team. Without any solicitation on his part, we chose Mr. Normand Roy from Via Capitale Accès from among four real estate brokers we interviewed.

Our choice proved to be an excellent one, as we immediately recognized Mr. Roy’s professionalism, thoroughness, integrity, and high availability. We felt supported and respected throughout the entire process.

We highly recommend Mr. Roy and his team for all of the above, but also for their speed of execution. Their service is a TURNKEY service.

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Johanne and Lisette
Rated 5 out of 5

I am extremely satisfied with the services provided by Normand and his team. I share my positive experience with them as much as possible and don’t hesitate to give out your business cards.
A big thank you to all of you!

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Kristina
Rated 5 out of 5

Thank you for your professionalism and perseverance. You are the only team that brought us numerous visitors to the house. You kept going, without stopping, until the house was sold. It’s very impressive, especially in the difficult St-Zotique area… Thank you.

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M. Hachem
Rated 5 out of 5

I am very pleased with the service Normand has provided me and continues to provide. Before visiting the notary to sign for my house, all the necessary preparations were made, and I received impeccable and prompt follow-up. Everything was done in two weeks. Well done and thank you.

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Patrick
Rated 5 out of 5

The service exceeded my expectations, both in terms of my agent and the service I received at the office.
• The monthly report really helped me see and understand how the house was viewed by potential buyers.
• Normand and his team worked extremely hard to sell my house.
• They responded quickly to my questions after the sale.
All in all, an exceptional team!!!
Have a great day!

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Cathy
Rated 5 out of 5

I wanted to take the time to express my absolute and sincere gratitude for the exceptional results we achieved thanks to the sale of our house in Saint-Lazare. Selling our property was not easy due to our absences, our moves across Canada (twice), and the challenges associated with unforeseen obstacles concerning our home. Not only did Normand Roy and his team treat us professionally throughout the process and keep us regularly informed of the progress of the sale, but Normand also took it upon himself to resolve almost all of the obstacles. His expertise, leadership, and ingenuity were truly unexpected and resulted in a tremendous outcome for all parties involved. What’s more, despite the difficulties, we achieved our target price for our house.
I am convinced that if we had worked with any other organization than Normand and his team, we would not have achieved this wonderful result. I hope that this testimonial will be read and appreciated by other potential clients and that our personal experience will help them choose Normand and his team as their real estate professionals, because that is what they truly are: professionals.
With all my gratitude

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Dale
Rated 5 out of 5

Our experience with Mr. Roy and his team has been exceptional. Mr. Roy developed an effective strategy that facilitated the sale of our house. His ability to establish productive communication, his availability, and his constant support for his clients were the highlights of our interactions. In short, Normand and his team are extremely competent and professional. We highly recommend his services for any real estate transaction.

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Francy and Armando
Rated 5 out of 5

From our very first meeting, Normand Roy’s team was there to help us in every way possible and to ensure that we got the best selling price for our home.

With 16 years of experience, Normand knows the Saint-Lazare real estate market well and was able to evaluate our home based on the neighborhood and comparable sales results.

Normand and his team were our champions. From Francine (his right-hand woman), who was always on the lookout for all visit requests, to Normand, who was our voice of experience and guided us through a stressful process with confidence, calm, and determination.

Whenever we had a question, all we had to do was ask it. Every time we sent an email, we always received a reply. We always felt connected and supported every step of the way.

Thanks to Normand’s constant contact with real estate agents representing interested potential buyers, we finally received two offers for our house. Normand helped us understand both offers and guided us through the process of choosing the one that would best serve our interests, which was his goal from the outset.

Having obtained a price slightly higher than our asking price, needless to say, we are very pleased with the result!

We highly recommend Normand Roy and his team.

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Jonathan and Jozie